Shipping & Delivery

Last updated: 7/18/26

Shipping & Delivery

At Seraphella, every order is prepared with care and handled with intention. We work with trusted carriers to provide a smooth, secure, and reliable delivery experience.

Processing Time

Orders are prepared and dispatched within 1–3 business days, excluding weekends and holidays.

Once your order has shipped, you will receive a confirmation email containing tracking information.

Shipping & Estimated Delivery

Seraphella provides complimentary standard shipping on U.S. orders.

Standard carrier transit is generally estimated at 1–3 business days after dispatch. Processing time and carrier transit time are separate. Most orders are therefore expected to arrive approximately 2–6 business days after being placed.

Delivery estimates are not guarantees. Carrier disruptions, severe weather, holidays, or other circumstances outside Seraphella’s control may affect delivery timing.

Premium Packaging

Every order includes complimentary premium packaging. Handbags are carefully wrapped, cushioned, and presented in elevated materials to help ensure they arrive in exceptional condition.

Order Tracking

Once your order has shipped, you will receive a tracking link with delivery updates.

If you use Shop Pay or the Shop app, tracking information may also appear automatically in your Shop account.

Shipping Regions

Seraphella currently ships to eligible addresses within the United States. Available delivery options will be displayed at checkout.

Delivery Issues

If your package is delayed, damaged in transit, or marked delivered but cannot be located, please contact Client Care at hello@seraphella.com with your order number.

We will review the available tracking information and assist with appropriate next steps.