Authenticity & Sourcing

Last updated: 7/18/26

Authenticity & Sourcing

At Seraphella, trust begins with accurate product representation. Our current collection is a limited edit of new handbags designed by Voemièn, selected by Seraphella, and obtained through established sourcing partners.

Seraphella curates and retails these handbags; we do not represent that they were designed or manufactured by Seraphella.

Our Approach to Authenticity

For Seraphella’s current collection, authenticity means representing each item accurately with respect to its stated designer, source, material, construction, branding, and condition.

We review available supplier and product information and inspect the handbags we receive for consistency with their listings. We do not knowingly offer counterfeit or replica merchandise.

How We Source Our Handbags

Seraphella selects Voemièn designs that align with our standards for craftsmanship, materials, functionality, and quiet-luxury presentation. Handbags are offered in limited quantities based on availability.

Product descriptions provide the designer attribution and the material, construction, branding, and sourcing information available to Seraphella.

Designer & Branding Details

The current Voemièn styles selected by Seraphella intentionally feature subtle or no visible exterior logos and unbranded hardware. These are intentional design characteristics—not an absence of designer attribution.

Relevant branding and hardware details are disclosed in each product description and shown in the available product photographs whenever possible.

Product Review Standards

Before shipment, each handbag is reviewed for:

• Construction and craftsmanship
• Material, texture, and finishing
• Hardware and closure function
• Interior and exterior condition
• Consistency with the product description
• Natural material characteristics or variations that should be disclosed

Leather and suede may display natural variations in grain, texture, and tone. These characteristics are considered when describing and presenting each item.

Seraphella’s Role

Seraphella is an independent boutique and curator. Any formal designer affiliation, endorsement, or retail authorization will be stated only when applicable. Designer names and trademarks remain the property of their respective owners.

Questions or Concerns

If you have a concern about an item’s stated designer, source, material, or authenticity, please contact Client Care at hello@seraphella.com with your order number, photographs, and a brief description of the concern.

We will review the matter under our Product Assurance & Support policy and provide appropriate next steps.

Our Commitment

We are committed to an elevated and reliable customer experience grounded in clarity, honest representation, careful product review, and attentive Client Care.